FAQs

Help Center Contact Us

Find the answers to commonly asked questions from our customers and community. If you do not find the answer to your question below, please contact us or call Customer Service at 1 (877) 300-9369 to speak to one of our friendly representatives. Our Customer Service hours are 7:00am - 6:00pm, Monday through Friday, and 9:00am - 1:00pm Saturdays, excluding bank holidays. We are here to help!

I received this alert: Ranger API is Unable to Communicate with Scanner

Oct 6, 2021, 14:22 PM
Title : I received this alert: Ranger API is Unable to Communicate with Scanner
Sort order : 2

Verify that the scanner is plugged in and turned on. Check all connections from the computer to scanner. Log out and back in to try again.

Cash Management Support
Monday - Friday 7:30 AM - 5:30 PM excluding bank holidays
Phone: 1(855) 818-4517
Email: ebiz@stockmanbank.com

Categories :
  • Remote Deposit Capture (EDirect)
Load more comments
Comment by from

I received this alert: Ranger API is Unable to Communicate with Scanner

Oct 6, 2021, 14:22 PM
Title : I received this alert: Ranger API is Unable to Communicate with Scanner
Sort order : 2

Verify that the scanner is plugged in and turned on. Check all connections from the computer to scanner. Log out and back in to try again.

Cash Management Support
Monday - Friday 7:30 AM - 5:30 PM excluding bank holidays
Phone: 1(855) 818-4517
Email: ebiz@stockmanbank.com

Categories :
  • Remote Deposit Capture (EDirect)
Load more comments
Comment by from

I received this alert: Ranger API is Unable to Communicate with Scanner

Oct 6, 2021, 14:22 PM
Title : I received this alert: Ranger API is Unable to Communicate with Scanner
Sort order : 2

Verify that the scanner is plugged in and turned on. Check all connections from the computer to scanner. Log out and back in to try again.

Cash Management Support
Monday - Friday 7:30 AM - 5:30 PM excluding bank holidays
Phone: 1(855) 818-4517
Email: ebiz@stockmanbank.com

Categories :
  • Remote Deposit Capture (EDirect)
Load more comments
Comment by from

I received this alert: Ranger API is Unable to Communicate with Scanner

Oct 6, 2021, 14:22 PM
Title : I received this alert: Ranger API is Unable to Communicate with Scanner
Sort order : 2

Verify that the scanner is plugged in and turned on. Check all connections from the computer to scanner. Log out and back in to try again.

Cash Management Support
Monday - Friday 7:30 AM - 5:30 PM excluding bank holidays
Phone: 1(855) 818-4517
Email: ebiz@stockmanbank.com

Categories :
  • Remote Deposit Capture (EDirect)
Load more comments
Comment by from

I received this alert: Ranger API is Unable to Communicate with Scanner

Oct 6, 2021, 14:22 PM
Title : I received this alert: Ranger API is Unable to Communicate with Scanner
Sort order : 2

Verify that the scanner is plugged in and turned on. Check all connections from the computer to scanner. Log out and back in to try again.

Cash Management Support
Monday - Friday 7:30 AM - 5:30 PM excluding bank holidays
Phone: 1(855) 818-4517
Email: ebiz@stockmanbank.com

Categories :
  • Remote Deposit Capture (EDirect)
Load more comments
Comment by from

I received this alert: Ranger API is Unable to Communicate with Scanner

Oct 6, 2021, 14:22 PM
Title : I received this alert: Ranger API is Unable to Communicate with Scanner
Sort order : 2

Verify that the scanner is plugged in and turned on. Check all connections from the computer to scanner. Log out and back in to try again.

Cash Management Support
Monday - Friday 7:30 AM - 5:30 PM excluding bank holidays
Phone: 1(855) 818-4517
Email: ebiz@stockmanbank.com

Categories :
  • Remote Deposit Capture (EDirect)
Load more comments
Comment by from

I received this alert: Ranger API is Unable to Communicate with Scanner

Oct 6, 2021, 14:22 PM
Title : I received this alert: Ranger API is Unable to Communicate with Scanner
Sort order : 2

Verify that the scanner is plugged in and turned on. Check all connections from the computer to scanner. Log out and back in to try again.

Cash Management Support
Monday - Friday 7:30 AM - 5:30 PM excluding bank holidays
Phone: 1(855) 818-4517
Email: ebiz@stockmanbank.com

Categories :
  • Remote Deposit Capture (EDirect)
Load more comments
Comment by from

I received this alert: Ranger API is Unable to Communicate with Scanner

Oct 6, 2021, 14:22 PM
Title : I received this alert: Ranger API is Unable to Communicate with Scanner
Sort order : 2

Verify that the scanner is plugged in and turned on. Check all connections from the computer to scanner. Log out and back in to try again.

Cash Management Support
Monday - Friday 7:30 AM - 5:30 PM excluding bank holidays
Phone: 1(855) 818-4517
Email: ebiz@stockmanbank.com

Categories :
  • Remote Deposit Capture (EDirect)
Load more comments
Comment by from

I received this alert: Ranger API is Unable to Communicate with Scanner

Oct 6, 2021, 14:22 PM
Title : I received this alert: Ranger API is Unable to Communicate with Scanner
Sort order : 2

Verify that the scanner is plugged in and turned on. Check all connections from the computer to scanner. Log out and back in to try again.

Cash Management Support
Monday - Friday 7:30 AM - 5:30 PM excluding bank holidays
Phone: 1(855) 818-4517
Email: ebiz@stockmanbank.com

Categories :
  • Remote Deposit Capture (EDirect)
Load more comments
Comment by from

I received this alert: Ranger API is Unable to Communicate with Scanner

Oct 6, 2021, 14:22 PM
Title : I received this alert: Ranger API is Unable to Communicate with Scanner
Sort order : 2

Verify that the scanner is plugged in and turned on. Check all connections from the computer to scanner. Log out and back in to try again.

Cash Management Support
Monday - Friday 7:30 AM - 5:30 PM excluding bank holidays
Phone: 1(855) 818-4517
Email: ebiz@stockmanbank.com

Categories :
  • Remote Deposit Capture (EDirect)
Load more comments
Comment by from

I received this alert: Ranger API is Unable to Communicate with Scanner

Oct 6, 2021, 14:22 PM
Title : I received this alert: Ranger API is Unable to Communicate with Scanner
Sort order : 2

Verify that the scanner is plugged in and turned on. Check all connections from the computer to scanner. Log out and back in to try again.

Cash Management Support
Monday - Friday 7:30 AM - 5:30 PM excluding bank holidays
Phone: 1(855) 818-4517
Email: ebiz@stockmanbank.com

Categories :
  • Remote Deposit Capture (EDirect)
Load more comments
Comment by from

I received this alert: Ranger API is Unable to Communicate with Scanner

Oct 6, 2021, 14:22 PM
Title : I received this alert: Ranger API is Unable to Communicate with Scanner
Sort order : 2

Verify that the scanner is plugged in and turned on. Check all connections from the computer to scanner. Log out and back in to try again.

Cash Management Support
Monday - Friday 7:30 AM - 5:30 PM excluding bank holidays
Phone: 1(855) 818-4517
Email: ebiz@stockmanbank.com

Categories :
  • Remote Deposit Capture (EDirect)
Load more comments
Comment by from

I received this alert: Ranger API is Unable to Communicate with Scanner

Oct 6, 2021, 14:22 PM
Title : I received this alert: Ranger API is Unable to Communicate with Scanner
Sort order : 2

Verify that the scanner is plugged in and turned on. Check all connections from the computer to scanner. Log out and back in to try again.

Cash Management Support
Monday - Friday 7:30 AM - 5:30 PM excluding bank holidays
Phone: 1(855) 818-4517
Email: ebiz@stockmanbank.com

Categories :
  • Remote Deposit Capture (EDirect)
Load more comments
Comment by from