FAQs
Help Center Contact UsFind the answers to commonly asked questions from our customers and community. If you do not find the answer to your question below, please contact us or call Customer Service at 1 (877) 300-9369 to speak to one of our friendly representatives. Our Customer Service hours are 7:00am - 6:00pm, Monday through Friday, and 9:00am - 1:00pm Saturdays, excluding bank holidays. We are here to help!
How do I activate my new debit card?
If you received your debit card at a branch, it is already activated.
If you receive your card in the mail, it will arrive with a phone number on a removable sticker for you to call to activate it. Call the number provided and follow the step-by-step instructions. If your sticker is missing or removed, call 1(800) 992-3808. You can also set the PIN with this phone number.
- Debit Cards
How do I activate my new debit card?
If you received your debit card at a branch, it is already activated.
If you receive your card in the mail, it will arrive with a phone number on a removable sticker for you to call to activate it. Call the number provided and follow the step-by-step instructions. If your sticker is missing or removed, call 1(800) 992-3808. You can also set the PIN with this phone number.
- Debit Cards
How do I activate my new debit card?
If you received your debit card at a branch, it is already activated.
If you receive your card in the mail, it will arrive with a phone number on a removable sticker for you to call to activate it. Call the number provided and follow the step-by-step instructions. If your sticker is missing or removed, call 1(800) 992-3808. You can also set the PIN with this phone number.
- Debit Cards
How do I activate my new debit card?
If you received your debit card at a branch, it is already activated.
If you receive your card in the mail, it will arrive with a phone number on a removable sticker for you to call to activate it. Call the number provided and follow the step-by-step instructions. If your sticker is missing or removed, call 1(800) 992-3808. You can also set the PIN with this phone number.
- Debit Cards
How do I activate my new debit card?
If you received your debit card at a branch, it is already activated.
If you receive your card in the mail, it will arrive with a phone number on a removable sticker for you to call to activate it. Call the number provided and follow the step-by-step instructions. If your sticker is missing or removed, call 1(800) 992-3808. You can also set the PIN with this phone number.
- Debit Cards
How do I activate my new debit card?
If you received your debit card at a branch, it is already activated.
If you receive your card in the mail, it will arrive with a phone number on a removable sticker for you to call to activate it. Call the number provided and follow the step-by-step instructions. If your sticker is missing or removed, call 1(800) 992-3808. You can also set the PIN with this phone number.
- Debit Cards
How do I activate my new debit card?
If you received your debit card at a branch, it is already activated.
If you receive your card in the mail, it will arrive with a phone number on a removable sticker for you to call to activate it. Call the number provided and follow the step-by-step instructions. If your sticker is missing or removed, call 1(800) 992-3808. You can also set the PIN with this phone number.
- Debit Cards
How do I activate my new debit card?
If you received your debit card at a branch, it is already activated.
If you receive your card in the mail, it will arrive with a phone number on a removable sticker for you to call to activate it. Call the number provided and follow the step-by-step instructions. If your sticker is missing or removed, call 1(800) 992-3808. You can also set the PIN with this phone number.
- Debit Cards
How do I activate my new debit card?
If you received your debit card at a branch, it is already activated.
If you receive your card in the mail, it will arrive with a phone number on a removable sticker for you to call to activate it. Call the number provided and follow the step-by-step instructions. If your sticker is missing or removed, call 1(800) 992-3808. You can also set the PIN with this phone number.
- Debit Cards
How do I activate my new debit card?
If you received your debit card at a branch, it is already activated.
If you receive your card in the mail, it will arrive with a phone number on a removable sticker for you to call to activate it. Call the number provided and follow the step-by-step instructions. If your sticker is missing or removed, call 1(800) 992-3808. You can also set the PIN with this phone number.
- Debit Cards
How do I activate my new debit card?
If you received your debit card at a branch, it is already activated.
If you receive your card in the mail, it will arrive with a phone number on a removable sticker for you to call to activate it. Call the number provided and follow the step-by-step instructions. If your sticker is missing or removed, call 1(800) 992-3808. You can also set the PIN with this phone number.
- Debit Cards
How do I activate my new debit card?
If you received your debit card at a branch, it is already activated.
If you receive your card in the mail, it will arrive with a phone number on a removable sticker for you to call to activate it. Call the number provided and follow the step-by-step instructions. If your sticker is missing or removed, call 1(800) 992-3808. You can also set the PIN with this phone number.
- Debit Cards
How do I activate my new debit card?
If you received your debit card at a branch, it is already activated.
If you receive your card in the mail, it will arrive with a phone number on a removable sticker for you to call to activate it. Call the number provided and follow the step-by-step instructions. If your sticker is missing or removed, call 1(800) 992-3808. You can also set the PIN with this phone number.
- Debit Cards
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