Small Business Help Center

Please contact the Small Business Banking Department at (833) 550-4040 to discuss your options.

Please contact the Small Business Banking Department at (833) 550-4040 to discuss your business online banking needs.

Yes, click the links below to check out our app on the App Store or Google Play.
App Store
Google Play

A Primary Business Administrator has the highest level of entitlements. Business Administrators are able to view all Tax ID Numbers, complete various business transactions, customize limits, and add additional users within their company profile. Secondary Approval is needed from an Admin for any event that requires dual control.

A Secondary Business Administrator has the same ability as a Primary Business Administrator but goes a step further by adding more security for the business through Secondary Approval. Events that trigger Secondary approval are:

• ACH or Wire Template creation or update
• Initiation of an ACH or Wire for payment or collection
• The next ACH or Wire payment in a recurring series is within 2 days of the effective date
• Business user creation or update

Additional Users can be created by the Business Administrator after Small Business Banking access is granted. These users can have access to as much or little as the administrator would like.

Click here for the User Guide. Page 15 will walk you through setting up new users and assigning their privileges. 

Under My Settings scroll down to Other Settings. Select Alerts & Notifications to set up alerts.

Yes! When linking to the bank, be sure to choose Stockman Bank of Montana.

With Small Business Banking, you are able to send a wire anywhere within the US. For International wires, please visit your local branch.

Stockman Bank will send out an email stating that the deposit has been received. We will do an additional review on the deposit. When our review is complete, you will receive an email stating that the deposit has been accepted.

We have multiple processing windows throughout the day. Depending on when your deposit was accepted, deposits typically present into your account every two hours starting at 9:30am. Any check greater than $749.99 received after 4:00pm will be processed on the next business day.

Stockman Bank will send out an email stating that the deposit was rejected. The reason for the rejection is listed under Reject Reason. The reject reason will determine if the item is able to be redeposited. Please contact us at (833) 550-4040 with any questions.

Upon receipt of an email confirmation that we received your Check Image, you agree to retain the check for thirty (30) calendar days from the date of the Check Image transmission. After 30 days, you agree to destroy the check that you transmitted as a Check Image, Mark it "VOID," or otherwise render it incapable of further transmission, deposit, or presentment. During the time the retained check is available, you agree to keep it in a secure location and promptly provide it to Stockman upon request.

Please see Page 2 of our Remote Deposit Capture Guide for a list of prohibited check types.

If you are unable to view Bill Pay, there could be a browser issue. Try enabling cookies, allow third party or cross-site tracking, and do not block pop-up windows. If these suggestions don't help, please call us at (833) 550-4040 for further help.

You are able to send out up to $9,999.99 per Bill Pay item.

Please refer to our ACH Education Card located under ACH Resources.

Initiating ACH and Wire payments may require approval with dual control, where the initiator cannot approve their own work. Other events that trigger an approval are creating or updating an ACH or Wire Template, importing an ACH file, or if the next payment in a recurring transfer is within 2 days of the effective date. Dual control is not required if the business only has a Primary Admin. Primary Admins have the ability to require dual approval for business users upon creation or set a threshold that any file greater than the threshold amount requires second approval.

A prenote is a non-Monetary Entry initiated by an Originator to the Receiving Depository Financial Institution (RDFI) prior to the initiation of the first credit or debit Entry to a Receiver’s account. They are used to confirm that the recipient’s bank information is accurate. Upon creating a prenote within Small Business Banking, a mandatory 2 day waiting period is enforced. After the 2 day waiting period, the business can initiate ACH payments to that recipient. Prenotes are required when creating a template prior to initiating a payment on the template.

We have multiple processing windows throughout the day. Depending on when your deposit was accepted, deposits typically present into your account every two hours starting at 9:30 am. Any check greater than $749.99 received after 4:00pm will be processed on next business day.

Upon receipt of an email confirmation that we received your Check Image, you agree to retain the check for thirty (30) calendar days from the date of the Check Image transmission. After 30 days, you agree to destroy the check that you transmitted as a Check Image, Mark it "VOID," or otherwise render it incapable of further transmission, deposit, or presentment. During the time the retained check is available, you agree to keep it in a secure location and promptly provide it to Stockman upon request.

Please see Page 2 of our Remote Deposit Capture Guide for a list of prohibited check types.

Try cleaning the machine rollers using the instructions provided in the machine's user manual. Make sure there isn't any debris in the way such as a small piece of paper or staple. You can also try scanning a smaller batch of checks.